Beacon Pulse handles personal and clinical information, so we've built the platform around the core principles of South Africa's Protection of Personal Information Act (POPIA).
We only collect the information genuinely needed to provide the service — practice details, patient records a practitioner chooses to enter, and consultation recordings used to generate documentation.
Patient consent is captured at the point of registration, before any of their information is processed.
Patients can request a copy of their own data, or request that their data be deleted, at any time.
Each practice's data is technically isolated from every other practice using the platform, so information is never accessible outside the practice it belongs to.
Using Beacon Pulse does not replace your own practice's POPIA obligations as a responsible party for your patients' information. We recommend reviewing your own practice's data handling policies alongside using the platform.
See also our Security & Privacy page and Privacy Policy.